At ASI Support Solutions, our dedicated team of amusement industry professionals with hands-on experience in operating and maintaining leisure & amusement facilities offer a unique set of service oriented products that will help any facility withstand the rigors of day-to-day operation.
We offer spares and consumables at competitive prices for all amusement needs from our base in Dubai, UAE. We also offer clear and concise advice on best stock practices for spares / redemption and merchandise. Generic machine spares and consumables are mostly availabe ex-stock and machine specific stock can be made available within 72 hours from confirmation.
Attraction Down Time always translates as Loss of Revenue for any operation. Our manufacturer trained technical crew offer an array of technical services to a leisure operation including prompt supply of spare parts & consummables, 24/7 online support, manual support, installation & commissioning, AMC's and SLA's, as well as training. With our support division, we simply aim to maximize your revenues by reducing downtime.
Pre-opening is the most critical phase of any leisure project. Making the right impression on your project opening date will set the tone for the success of your venture. We will devise your operational strategy to suit your market demographic, develop the operations budget, train your team and lead you to soft opening and beyond.
From developing your operations budget to computing your staffing requirements, creating job descriptions for staff hire, customizing your OTM Manuals to suit your attraction mix, overseeing the installation and commissioning of your attractions to international standards, training your Operations & Technical Team as well as your senior management to withstand the rigors of day to day operations and therefore ensure that your leisure faclity seamlessly transforms from a building site to a profitable business operation, our pre-opening solutions are comprehensive.
We are just not in the business of rides & attractions. We are in the business of selling Happiness. Guest Experience therefore is of paramount importance. Your staff are the ambassadors of this Happiness and your Customers will experience your operation through their interactions with your crew. Well-trained staff deliver exeptional customer experience and therefore elicit repeat visits to your operation.
Our Training packages are devised to bring the best out of your staff and your operation at a floor level. Every operation is unique and our traning packages will be customised to suit the needs of your operation. From customer service standards, to effective floor layouts, visual merchandizing, redemption management, inventory management, front-of-house & back-of-house operations and technical maintenance, we offer many training courses that will ultimately provide the attendee with the required skill set to operate your facility to its maximum potential.
We provide a range of customized Project Management and Supervision Service to suit the specifics of your leisure project.
We ensure that your Design Intents are exquisitely implemented on site to the desired quality and operations standards.
We manage on-site project execution, attraction procurement, budget controls and monitoring, Installation and Commissioning, off-site Fabrication Inspections as well as compliance with specific authority regulations.
Our Projects Team offer a perfect blend of civil, fitout, engineering and attractions knowledge.