Planning a Family Entertainment Center (FEC) is more complicated than you think, and that is why you need a professional’s help. At ASI, we understand the intricacies of planning a unique FEC. Our team employs a methodical approach, providing comprehensive guidance throughout the entire planning phase to ensure you receive optimum results.
From business planning and feasibility to quality equipment selection and experiential customer journey, we will orient your FEC towards success and profitability. We remain focused on maximizing the fun factor, operational efficiency, and revenue potential of your FEC at the planning phase. Our expertise will guide you through the complexities of the FEC industry and position your venture for sustained profitability.
Our design and layout of equipment ensures efficient traffic flow, enhances safety, and creates an inviting atmosphere that keeps visitors coming back for more. At this stage, you get to see the blueprint of everything inside a game room including sight lines, safety standards, visitor’s pathway/accessibility and more. At the core of FEC Layout & Design is a commitment to maximizing operational efficiency while creating an unforgettable environment that resonates with families and ensures sustained success.
We have exclusive access to some of the industry’s finest arcade attractions and games through our partnership with leading manufacturers around the world. Our expert recommendations on the game selection based on project demographics can help estimate expected revenue for your FEC. From innovative rides to classic games, each selection is made with the aim of creating an immersive and engaging experience for visitors.
It has been tested and proven that the appeal and functionality of redemption games aid to the success of an FEC. This includes a curated selection of diverse redemption games, each offering a unique experience for players of different age group. The implementation of a redemption ticket system allows players to earn points based on their performance, with a seamlessly integrated prize redemption counter offering a wide array of enticing rewards to attract the crowd.
Ensuring efficient power distribution to all FEC equipment like games, lighting, audio-visual equipment is paramount. Our tailored electrical planning involves a comprehensive analysis to prevent overloading and electrical failures. This includes strategic placement of electrical outlets and wiring pathways, as well as precise calculation of amperage requirements, accounting for both standard and peak operational needs.
Our dedicated Spare part division ensures you have swift access to critical components and replacements, including consumables, merchandise, and more. Whether it’s a replacement part for a game or restocking consumables, our support ensures you have everything needed to keep the entertainment rolling.
We’re committed to nurturing your FEC’s longevity and ensuring that your guests enjoy every visit. Our dedicated support representative will assist in all kinds of customer service needs. Whether you require guidance on equipment operation, have inquiries about maintenance, or need swift resolutions to concern, our responsive and knowledgeable team is at your disposal.
As part of the FEC planning, it gives us utmost sense of responsibility to provide end to end solutions in order to minimize downtime and maximize profits to operators.
This is one of the critical phases in FEC planning which requires meticulous orchestration of essential tasks like compliance with regulatory standards, conducting trial runs, and obtaining certifications preceding to soft opening events designed to gather valuable feedback. Adjustments are made based on insights gathered during this phase, leading to a finely tuned operational model.
Customer service training is the backbone of creating a positive and memorable experience for patrons. We have the right expertise to equip your staff with the skills to engage customers effectively, handle inquiries, and resolve issues promptly. Training modules often cover conflict resolution, active listening, and product knowledge, ensuring staff can address a diverse range of customer needs.
This specialized training equips staff with the knowledge and skills to effectively manage redemption games, ticket systems, and prize redemption counters. Team members are trained to understand the intricacies of different games, guide players through the redemption process, and maintain the inventory of prizes.
Our comprehensive technical training program equips your team with the skills and knowledge necessary to operate, maintain, and troubleshoot the complex array of attractions and systems within your FEC. This includes online troubleshooting, spare parts inventory planning, game payout setting, and more which will aid you to reduce the product downtime and increase the profits.